Overview

As the Duty Airport Manager, you’ll take on a pivotal leadership role in delivering safe, efficient and customer-focused airport operations during your shift.

You’ll oversee the end-to-end operation across above- and below-the-wing activities, ensuring operational performance meets safety, regulatory, service and commercial expectations.

Key Responsibilities

• Lead live airport operations and be the on-shift decision maker.

• Take charge of large teams, driving safety outcomes and on-time performance.

• Partner closely with port teams, ground service providers, airport authorities and operational control functions.

• Manage disruption and deliver strong on-time and customer outcomes.

• Role-model safe behaviours and support frontline teams.

• Drive continuous improvement through clear communication, collaboration and decisive leadership.

Requirements

• 5-8 years' experience in a frontline operational management role (airport operations management preferable).

• Proven capability as a people leader, able to motivate and influence teams during live operations.

• Demonstrated experience managing disruption, competing priorities and real-time decision-making.

• A collaborative, team-player approach, working effectively across multiple stakeholders and service partners.

• Strong stakeholder engagement and incident management skills.

• Clear communication skills and confidence leading operational briefings.

• A customer-centric mindset balancing service, safety and operational priorities.

• Strong problem-solving skills and the ability to remain calm and decisive under pressure.

• Ability to use operational and performance data to drive outcomes and improvement.